Privacy Policy

Mojo Digital Agency is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information.

1. Information We Collect

We may collect the following types of information when you use our website or services:

Personal Information: Name, email address, phone number, and business name provided through our forms or onboarding process.
Communication Data: Messages and inquiries submitted via our website, email, or SMS.
Usage Data: IP address, browser type, pages visited, and time spent on our website.
Payment Information: Processed securely through third-party payment processors. We do not store full card details.
SMS Consent Data: If you opt in to SMS, we collect and store your consent including the date, time, and method of opt-in.

2. How We Use Your Information

We use the information we collect to:

Provide, operate, and maintain our services
Process transactions and send purchase confirmations and invoices
Send SMS and email communications you have opted into
Respond to inquiries and provide customer support
Analyze usage to improve our website and services
Send marketing communications where you have opted in
Comply with legal obligations

3. SMS Messaging Program

Mojo Digital Agency operates an SMS program to communicate with clients and prospects. By opting in, you consent to receive text messages including appointment reminders, service updates, and onboarding notifications.

Message Types: Appointment confirmations, onboarding updates, and project status notifications from Mojo Digital Agency.

Message Frequency: Message frequency varies.

Msg & Data Rates: Standard message and data rates may apply.

Opt-Out: Reply STOP to any message to unsubscribe immediately. A confirmation will be sent and no further messages will follow.

Help: Reply HELP for assistance or contact hello@mojodigitalagency.com.

Age Restriction: You must be 18 or older to participate in our SMS program.

Carrier Disclaimer: Carriers are not liable for delayed or undelivered messages.

Opt-In: Consent is collected via an unchecked, optional checkbox on our forms. Consent is never required to purchase or use our services.

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in these limited circumstances:

Service Providers: Trusted vendors such as GoHighLevel (CRM), Stripe/FastPay (payments), and Vercel (hosting) who are contractually bound to keep your data confidential.
Legal Requirements: When required by law or valid legal process.
Business Transfers: In connection with a merger or acquisition.
With Your Consent: For any other purpose with your explicit consent.

SMS Data — No Third Party Sharing: Mobile opt-in consent and phone numbers collected through our SMS program will never be shared, sold, rented, leased, or disclosed to any third parties or affiliates for any purpose. This data is used solely to send messages to users who have explicitly opted in to receive communications from Mojo Digital Agency.

5. Data Security

We implement appropriate technical and organizational security measures including SSL encryption, secure data storage, and access controls to protect your information. However, no method of internet transmission is 100% secure and we cannot guarantee absolute security.

6. Cookies & Tracking

Our website may use cookies and similar tracking technologies to enhance your experience. You can instruct your browser to refuse cookies, though some site features may not function properly. We may also use third-party analytics services such as Google Analytics.

7. Your Rights

You may have the following rights regarding your personal information:

Access: Request a copy of the information we hold about you.
Correction: Request correction of inaccurate information.
Deletion: Request deletion of your personal information, subject to legal exceptions.
Opt-Out: Opt out of marketing communications at any time via STOP (SMS) or unsubscribe (email).

To exercise any of these rights, contact us at hello@mojodigitalagency.com.

8. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from minors. If you believe a minor has submitted information to us, contact us immediately and we will delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our services after changes are posted constitutes acceptance of the updated policy.

10. Contact Us

Questions about this Privacy Policy? Contact us: